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Frequently Asked Questions
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Can I return opened skincare, tinctures, or teas?Due to hygiene reasons, we do not accept returns on opened skincare, tinctures, or teas. However, if you receive a damaged or incorrect item, please contact us for assistance.
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What payment methods do you accept?We accept all major credit cards and PayPal. All transactions are conducted in USD.
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What are the shipping options available?We currently ship only within the U.S. Orders are typically filled within 3-4 business days, with an additional 3-5 business days for Priority delivery.
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How are your products made?Our products are handmade in small batches with love and intention. Tinctures are infused for 4-6 weeks to extract the full benefits of high-quality botanicals.
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How can I contact customer support?You can reach us via email at Jenn@JennandTonicBotanicalBar.com or by phone at 951.834.3632.
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